Last updated: October 2025
At Prolook Athletic, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website prolookathletic.com.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal details: name, email address, phone number, shipping and billing address.
- Account information: login details if you create an account.
- Order details: purchases, payment method (processed securely through third-party providers).
- Website usage data: IP address, browser type, device type, and pages visited (via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Personalize your shopping experience.
- Improve our website and services.
- Send updates, promotions, and offers (only if you opt-in).
- Ensure website security and fraud prevention.
3. Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Service providers (e.g., payment processors, shipping companies).
- Legal authorities when required by law.
- Analytics and marketing tools to improve customer experience (with anonymized data where possible).
4. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences.
- Enable shopping cart and account features.
- Analyze website traffic and performance.
- Deliver relevant promotions.
You can manage or disable cookies through your browser settings, but some features of our website may not function properly without them.
5. Data Protection
We implement security measures to protect your data against unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt-out of marketing communications.
- Withdraw consent for certain data uses.
To exercise these rights, please contact us at: marketing@prolookathletic.com.
7. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📧 Email: marketing@prolookathletic.com